Logistics services

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries:  Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Monaco, Niederlande, Österreich, Polen, Portugal, Rumänien, San Marino, Schweden, Slowakei, Slowenien, Spanien, Tschechische Rep., Ungarn, Zypern.

Dispatch shall not be made to the German Islands.

Dispatch shall not be made to the following foreign islands: Belene, Kosloduj, Sweta Anastasia, Sweti Iwan, Sweti Kirik, Sweti Petar, Sweti Toma, Æbelø, Ærø, Agerø, Agersø, Alrø, Als, Amager, Anholt, Årø, Askø, Avernak, Båg, Barnehol, Barsø, Birkholm, Bornholm, Bjørnø, Bogø, Brandsø, Christiansø, Dejrø, Eghol, Ejlinge, Endelave, Enehøje, Enø, Eskilsø, Eysturoy, Fænø, Falster, Fanø, Farø, Fejø, Femø, Fünen, Fur, Fyn, Gavnø, Glænø, Halmø, Hesselø, Hirsholm, Hjarnø, Hjelm, Hjelmshoved, Hjortø, Hyllekrog, Illumø, Jegindø, Kalsoy, Kalvø, Kunoy, Læsø, Langeland, Langli, Langø, Lilleø, Lindholm, Livø, Lolland, Lyø, Mandø, Masnedø, Møn, Mors, Nekselø, Nyord, Omø, Orø, Rågø, Rømø, Romsø, Saltholm, Samsø, Sandoy, Seeland, Sejerø, Siø, Sjælland, Skalø, Skarø, Slotø, Slotsholmen, Sprogø, Store Okseø, Streymoy, Strynø, Strynø Kalv, Suðuroy, Svínoy, Tærø, Thurø, Tornø, Trekroner, Tunø, Vágar, Vejrø, Vendsyssel-Thy, Venø, Viðoy, Vigels, Vorsø, Amrum, Baltrum, Borkum, Fehrmarn, Föhr, Hiddensee, Hooge, Juist, Langeneß, Langeoog, Norderney, Norderoogsand, Pellworm, Poel, Rügen, Spiekeroog, Sylt, Ummanz, Osedom, Wangerooge, Abruka, Adralaid, Aegna, Ahelaid, Aherahu, Ahessäär, Aksi, Allirahu, Allu, Alumine Vaika, Ankrurahu, Annilaid, Eckerö, Eerikukivi, Eerikulaid, Elmrahu, Esirahu, Hanemaa, Hanerahu, Hanikatsi laid, Hanikatsi , Hara, Harilaid, Härjakare, Härjamaa, Heinlaid, Hellamaa rahu, Hiiumaa, Hobulaid, Hõralaid, Hülgerahu, Imutilaid, Innarahu, Juhanirahu, Kaevatsi laid, Kassari, Kesselaid, Kihnu, Kõinastu laid, Loonalaid, Maakrirahu, Malusi saared, Manilaid, Mardirahu, Mohni, Mondelaid, Muhu, Mustarahu, Naissaar, Naistekivi maa, Ninalaid, Nootamaa, Öja, Orikalaid, Osmussaar, Paelaid, Paerahu, Pakulaid, Papilaid, Papirahu, Pasilaid, Pihlakare, Pihlalaid, Piirissaar, Prangli, Pühadekare, Puhtulaid, Pujurderahu, Rammu saar, Ristlaid , Rohurahu, Rohusi, Rooglaid, Ruhnu, Rukkirahu, Saare ots, Saaremaa, Saarnaki laid, Salava, Sangelaid , Seasaar, Selglaid, Sillalaid, Silmarahu, Sitakare, Sõmeri, Sorgu, Suurlaid, Suur-Pakri, Taguküla laid, Tauksi, Tiirloo, Tondirahu , Udrikulaid, Urverahu, Vahase, Väike-Pakri, Väike-Tulpe, Vaindloo, Valgerahu, Vareslaid, Varesrahu, Vesiloo, Vesitükimaa, Viirelaid, Vilsandi, Vissulaid, Vohilaid , Võilaid, Võrgukare, Vormsi, Ålön, Attu, Bergö, Björkö, Brändö, Emäsalo, Fasta Åland, Föglö, Hailuoto, Halliluoto , Halsön, Harmaja, Hirvensalo, Hirvensalo Turku, Houtskär, Huvudlandet, Iniö, Isoluoto, Itäinen Pihlajasaari, Jurmo, Jussarö, Kakskerta, Kataja, Katajaluoto, Kaurissalo, Laajasalo, Laakapaasi , Läntinen Pihlajasaari, Larsmo, Lasimestarinletto, Lauttasaari, Lemland, Lemlax, Lillandet, Livonsaari, Lohjansaari, Louekari, Lumparland, Luonnonmaa, Kimitoön, Kirjalaön, Kivimaa, Koirasaari, Koivusaari, Kökar, Kokkosaari, Korkeasaari , Korpo, Kråkö, Kuivasaari, Kulosaari, Kumlinge, Kustavi, Kvarken, Kyrklandet, Kytö, Mäkiluoto, Märket, Mulkkusaaret, Munapirtti, Nagu, Öja, Österö-Västerö, Östersocknen, Otava, Oxkungar/Tengmo, Pellinki, Pitkäkari, Pyhämaa, Replot, Reposaari , Ruissalo, Rymättylä, Sääminginsalo, Santahamina, Säppi, Särkisalo, Sarvisalo, Satamakari, Satava, Seurasaari, Själö, Soisalo, Storlandet, Stortervolandet, Suomenlinna, Suvisaaristo, Tammisalo, Ukonkivi, Ulkokari, Utö, Vahterpää, Valsörarna, Vårdö, Vartsala, Väski, Velkua, Vessölandet, Archipel du Frioul, Belle-Île, Congloué, Îl Saint de la Tradeliere, Île aux Cygnes, Île aux Dames, Île Calseraigne, Île d’If, Île d’Or, Île d’Yeu, Île de Bendor, Île de Jarre, Île de la Barthelasse, Île de la Cité, Île de la Jatte, Île de Noirmoutier, Île de Planier, Île de Ré, Île de Riou, Île des Impressionistes, Île du Levant, Île l'Aumône, Île Maïre, Île Saint-Denis, Île Saint-Germain, Île Saint-Louis, Île Seguin, Île Tiboulen, Île Verte, Îles d’Hyères, Îles de Lérins, Îles des Embiez, Îles Lavezzi, Îles Marseillaises, Korsika, Oléron, Pomègues, Porquerolles, Port-Cros, Ratonneau, Sainte-Marguerite, Saint-Ferréol, Saint-Honorat, Ägina, Agios Efstratios, Alonissos, Amorgos, Anafi, Andikythira, Andros, Antiparos, Astypalea, Chalki, Chios, Elafonisos, Euböa, Folegandros, Fournoi, Gavdos, Hydra, Ikaria, Ios, Ithaka, Kalamos, Kalymnos, Karpathos, Kasos, Kea, Kefalonia, Kimolos, Korfu, Kos, Kreta, Kyra Panagia, Kythira, Kythnos, Lefkada, Lemnos, Leros, Lesbos, Meganisi, Milos, Mykonos, Naxos, Nisyros, Paros, Patmos, Paxi, Poros, Psara, Rhodos, Salamis, Samos, Samothraki, Santorin, Saria, Serifos, Sifnos, Sikinos, Skiathos, Skopelos, Skyros, Spetses, Symi, Syros, Thasos, Tilos, Tinos, Zakynthos, Achillbeg, Árainn, Árainn Mhór, Aughinish, Aughinish Island, Bantry Bay, Beginish Island, Bishop’s Island, Caher Island, Cape Clear Island, Church Island, Clare, Clare Island, Cro Inis, Dalkey Island, Dursey Island, Fastnet Rock, Galway, Garadice Lough, Garinish, Gorumna, Great Blasket Island, High Island, Inchiquin, Inis Meáin, Inis Oírr, Inishark, Inishbofin, Inishkeel, Inishmore, Inishmulclohy, Inishmurray, Inishtrahull Island, Inishturk, Innisfallen Island, Ireland’s Eye, Lambay Island, Little Skellig, Lough Currane, Mutton Island, Omey Island, Rathlin O’Birne Island, Ross Island, Saltee Islands, Scattery Island, Sherkin Island, Skellig Michael, Spike Island, St. Macdara’s Island, St. Patrick’s Island, Toraigh, Tory Island, Valentia Harbour, Valentia Island, Whiddy Island, Alicudi, Asinara, Barbana, Basiluzzo, Bergeggi, Borgo San Giovanni, Bottaro, Budelli, Buel del Lovo, Burano, Campalto, Campana o Podo, Caparrone, Capraia, Capraia (Tremiti), Caprera, Capri, Carbonera, Castello Aragonese, Chioggia, Colombaia, Cretaccio, Crevan, Dattilo, Dei Briganti a nord della Rotonda, Elba, Ex Poveglia, Faraglione, Faraglione Grande, Faraglione Piccolo, Favignana, Ferdinandea, Filicudi, Fisolo, Formica, Formiche, Galeotto, Galera, Gallinara, Gallo lungo, Gavi, Giannutri, Giglio, Giudecca, Gorgona, Isca, Ischia, Isola Bella, Isola Bella (Lago Maggiore), Isola Bisentina, Isola Comacina, Isola De Bonis, Isola dei Cipressi, Isola dei Pescatori, Isola dei Ratti, Isola del Campo, Isola del Corno, Isola del Garda, Isola del Lago Alto, Isola del Sogno, Isola del Toro, Isola dell'Olivo, Isola della Rocca, Isola della Vacca, Isola delle Correnti, Isola delle Femmine, Isola di Albarella, Isola di Capo Passero, Isola Grande, Isola Grande (Apulien), Isola i Porcini, Isola Madre, Isola Maggiore, Isola Martana, Isola Minore, Isola Monte Paza, Isola Piana (Alghero), Isola Piana (La Maddalena), Isola Piana (Porto Torres), Isola Piana (Sulcis), Isola Polvese, Isola San Giulio, Isola Trimelone, Isolino di San Giovanni, Isolino Partegora, Isolino Virginia, Isolotto del Castello, Isolotto La Marghera, Isolotto Loreto, Isolotto San Paolo, La Certosa, La Cura, La Maddalena, La Rotonda, La Salina, La Schola, Lachea, Lampedusa, Lampione, Lazzaretto Nuovo, Lazzaretto Vecchio, Levanzo, Lido di Venezia, Linosa, Lio Piccolo, Lipari, Lisca Bianca, Lisca Nera, Madonna del Monte, Maraone, Marettimo, Mazzorbetto, Mazzorbo, Megaride, Monte dell’Oro, Monte Isola, Montecristo, Motta dei Cunicci, Motta di San Lorenzo, Murano, Nisida, Ortygia, Ottagono Abbandonato, Ottagono Alberoni, Ottagono Ca’ Roman, Ottagono San Pietro, Palmaiola, Palmaria, Palmarola, Panarea, Panarelli, Pantelleria, Pellestrina, Pianosa, Pianosa (Adria), Ponza, Poveglia, Preveto, Procida, Razzoli, Rocca San Nicola, Sacca Fisola, Sacca San Biagio, Sacca Sessola, Salina, San Biagio (Gardasee), San Clemente, San Clemente (Lago di Lesina), San Domino, San Francesco del Deserto, San Giacomo in Paludo, San Giorgio in Alga, San Giorgio Maggiore, San Lazzaro degli Armeni, San Michele, San Nicola, San Pantaleo, San Paolo (Cheradi), San Pietro (Cheradi), San Pietro (Insel), San Pietro di Castello, San Secondo (Venedig), San Servolo, Santa Cristina, Santa Maria, Santa Maria (Stagnone), Santa Maria della Grazia, Santo Janni, Santo Spirito, Santo Stefano (La Maddalena), Santo Stefano (Pontinische Inseln), Sant’Andrea (Apulien), Sant’Andrea (Venedig), Sant’Angelo della Polvere, Sant’Antioco, Sant’Ariano, Sant’Elena, Sant’Erasmo, Sardinien, Sasso Galletto, Scogli dell’Altare, Scogliera, Scoglio della Malghera, Scoglio della Stella, Scoglio d’Affrica, Scoglio Ferale, Scoglio Le Prigioni, Scoglio Melgonaro, Scruopolo, Sizilien, Sottomarina, Spargi, Spinazzola, Stromboli, Strombolicchio, Tarent (Zentrum), Tessera, Tiberinsel, Tinetto, Tino, Torcello, Trezze, Tronchetto, Ustica, Venedig (Zentrum), Ventotene, Vetara, Vignole, Vivara, Vulcano, Zannone, Arta Vela, Biševo, Brač, Brijuni-Archipel, Brusnik, Čiovo, Cres, Drvenik Mali, Drvenik VeliDugi Otok, Goli Otok, Hvar, Ist, Istrien, Iž, Jabuka, Koločep, Korčula, Kornati, Krk, Lastovo, Lavsa, Lopud, Lošinj, Mali Brijun, Mali Lošinj, Mljet, Molat, Murter, Olib, Pag, Palagruža, Pašman, Pelješac, Planik, Plavnik, Premuda, Prežba, Prvić , Rab, Šćedro, Šibenik, Silba, Šipan, Šolta, Susak, Svetac, Sveti Grgur, Ugljan, Unije, Vir, Vis, Žirje, Zlarin, Zverinac, Ķīpsala, Zaķusala, Kurische Nehrung, Ventės Ragas, Gozo, Comino, Texel, Terschelling, Ameland, Schiermonnikoog, Vlieland, Pampus, Marken, Ijsseloog, Bernaschek-Insel, Blumeninsel, Donauinsel, Faaker-See-Insel, Gänsehäufel, Kapuzinerinsel, Kräutelstein, Kreuzstein, Pernerinsel, Sachsengang, Wörth, Wolin, Wyspa Sobieszewska, Alentejo, Berlengas, Bugio, Corvo, Deserta Grande, Faial, Flores, Formigas, Graciosa, Ilha Almourol, Ilha da Armona, Ilha da Barreta, Ilha da Boega, Ilha da Culatra, Ilha de Faro, Ilha de Tavira, Ilha do Baleal, Ilha do Ermal, Ilha do Pessegueiro, Ilha do Rato, Ilha dos Amores, Ilhas Desertas, Ilhas Selvagens, Ilhéu Alto, Ilhéu Chão, Ilhéu Comprido, Ilhéu da Cal, Ilhéu da Fonte da Areia, Ilhéu das Cenouras, Ilhéu de Cima, Ilhéu de Fora, Ilhéu do Ferro, Ilhéu do Monchique, Ilhéu do Norte, Ilhéu do Sul, Ilhéu Grande, Ilhéu Pequeno, Ilhéu Redondo, Ilhéu Sinho, Ilhéus do Porto Santo, Ilhéus dos Mosteiros, Ilhota das Pombas, Ínsua, Madeira, Mouchão, Palheiro da Terra, Palheiro do Mar, Pico, Porto Santo, Prego do mar, Santa Maria, São Jorge, São Miguel, Selvagem Grande, Selvagem Pequena, Terceira, Adelsön, Alnön, Ammerön, Ängesön, Ängsön, Björkö, Blidö, Bolmsö, Djurö, Ekerö, Fågelbrolandet, Färingsö , Fårö, Frösön, Gotland, Gotska Sandön, Gräsö, Hammarö, Hämön, Härnön, Helgö, Hemsön, Hertsön, Hisingen, Holmöarna, Holmön, Ingarö, Kallandsö, Koster, Islands, Lidingö, Ljusterö, Lovön, Mjältön, Mörkön, Munsö, Muskö, Norra Finnö, Obbolaön, Öland, Ornö, Orust, Rånö, Sandön, Selaön, Singö, Sollerön, Stora Karlsö, Storön, Tjörn, Torö, Torpön, Torsö, Tosterön-Aspön, Utö, Väddö, Värmdö, Vätö, Ven, Vindö, Visingsö, Yxnö, Elisabethinsel, Große Schüttinsel, Cabrera, Cabrera-Archipel, Es Pantaleu, Es Vedrà, Es Vedranell, Espalmador, Espardell, Estel de Fora, Estel de s’Esclata Sang, Estel des Coll, Estels Xapats, Faraió d’Aubarca, Formentera, Ibiza, Illa d’en Colom, Illa de l’Aire, Illa de l’Imperial, Illa de la Quarentena, Illa de ses Bledes, Illa de ses Rates, Illa del Rei, Illa des Conills, Illa des Fonoll, Illa Sargantana, L’Esponja, Mallorca, Menorca, Na Foradada, Na Plana, Na Pobra, Na Redona, Pityusen, s’Illot de na Foradada, s’Illot des Porros, s’Illot Pla, Sa Dragonera, Tagomago, Kampa, Kmochův, Ostrov Štvanice, Csepel, Margareteninsel, Kleine Schüttinsel, Szentendre-Insel, Anglesey, Barra, Benbecula, Bressay, Bute, Coll, Colonsay, Eday, Eigg, Fetlar, Foulness Island, Great Bernera, Hayling Island, Holy Island, Hoy, Islay, Isle of Arran, Isle of Mull, Isle of Wight, Jersey, Jura, Lewis and Harris, Lismore, Mainland (Orkney), Portsea Island, Raasay, Rousay, Rùm, Sanday, Scalpay, Shapinsay, Sheppey, Skye, South Ronaldsay, South Uist, Stronsay, Tiree, Ulva, Unst, Westray, Whalsay, Yell

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the order value (gross product value):

- Freihauslieferung ab Bestellwert 100 €
- Warenwert bis 99,99 € = Versandkosten 4,99 €


From an order value of 100,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

- Alle EU Länder außer Österreich: Versandkosten 15 €
- Versandkosten Österreich: 10 €

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 2 - 3 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 
Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


Our bank account:

Kontoinhaber: Q-Parts24 GmbH & Co. KG
IBAN: DE27 7004 0041 0216 4200 01
BIC: COBADEFFXXX
Commerzbank AG Filiale München



In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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